Heather Gailing

Hello, my name is

Heather Gailing

I am a

Project Manager

About Me

I am a dynamic, detail oriented and resourceful professional with more than ten years experience dealing with customers in high volume sales and marketing situations, working both as part of a team and on an individual basis. I am a loyal, responsible and highly motivated individual that enjoys playing a key role in any team scenario and is not afraid to take initiative when necessary.

Personal Information

Date of Birth
Address
727 W 7th Street
Los Angeles, CA 90017
Email
heather@thesnug.io
Phone
310-981-3239

Education

General Assembly

Santa Monica, California

Product Management

September 1995 to December 1999

Hofstra University

Hempstead, New York

Bachelor Degree in Interdisciplinary Studies

Major: Sociology Minor: Humanities

from September 2012 to August 2013

University College Dublin

Dublin, Ireland

Master of Library and Information Science

The School of Information Masters of Library and Information Studies degree is accredited by the Library Association Ireland which is also recognized by the American Library Association as comparable.

Capstone Project: Re-Visualising Irish Cultural Heritage An Open Data Project

Courses Completed: Children & Youth: Information Services, Creating and Publishing Digital Media, Digital Libraries, Information & Reference Services, Management for Information Professionals, Organization of Information: Cataloging and Metadata, People Information & Communication, Research Methods and Research Methods 2.

Employment

October 2014 - Present

The Snug

Co-Founder & Product Manager

A full service web design and WordPress development studio.

from May 2009 to December 2013

Design Digital

Project Manager

January 2014 - October 2014

Media Temple

Customer Support

February 2006 – July 2008

Safeco Insurance

Auto Claims Adjuster

Skills

I'm great at...

Typing
Public Speaking
Teamwork
Data Entry
Customer Service
Attention to detail
Editing

List of Skills

Cataloging Digitalization Metadata MARC21 AACR2 ProQuest Dublin Core Information Management OCLC Connection Digital Libraries Library Science RDA Dewey Decimal System Qualitative Research Quantitate Research Grounded Theory Omeka
Twitter Facebook Tumblr Pinterest LinkedIn
PowerPoint Microsoft Word Microsoft Excel Prezi WordPress Photoshop Illustrator InDesign
Customer Service Teamwork Public Speaking Training Transcribing

References

References can be provided upon request.

What I Like

Here are a few things about me that I love:

Social Media

Download my Resume

Download